Refund Policy

Online Sales – Terms and Conditions

Guests are welcomed to The Wave subject to the following Terms and Conditions.

Tickets are non-transferable and non-refundable.

Tickets cannot be sold or passed to any third party.

The management at The Wave reserves the right to transfer tickets to another date at any time if it is deemed necessary i.e. Essential maintenance is required.


The Wave reserves the right to:

The Wave uses a third party payment processor to take online bookings and makes every effort to ensure complete guest confidentiality with regards to any on-line payments. Credit card details will be secured via encrypted means as it travels over the Internet. Payment card will be debited at the time of purchase.

Please note there are special height, age and weight restrictions on some of our waterslides and attractions please check full details on each attraction for more information.

The Wave
Mana Spa
Xcel Leisure Center
Center at7
Alan Higgs Center
Lifestyles Fitness

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