FAQs

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Got a question? Check out our frequently asked questions!

Please follow our guidelines on appropriate swimwear when using our facilities. Other items of clothing might be okay, please speak to a manager before you go into the waterpark.

Accepted:

  • Two Part Swimsuit
  • Long Two Part Swimsuit
  • Full Body Swimsuit
  • Swimming Shorts
  • Hijood
  • Knee-length Suit
  • Swimming Skirt with Wrap
  • Baby Wrap
  • Swim Nappies
  • Swimming Goggles – not to be worn on slides
  • Swimming Cap
  • Arm Swim Aids
  • Long Hair must be tied back

Notes for the following:

  • Nose Goggles – goggles that cover the nose are not permitted due to health and safety.
  • Glasses – not permitted
  • Cover up any offensive tattoos

If you have any questions, please ask a member of our team or contact us on wavereception@cvlife.co.uk

Our spectator gallery is no longer available. Anyone wishing to wait for waterpark attendees can sit in Cofas Café located on the ground floor where they can enjoy refreshments.

In the event of a party member having a positive covid result prior to your booking, please contact our team on wavereception@cvlife.co.uk who will re-issue a code matching your original booking to use on a future booking.

Our 25m pool is between 28°C – 29°C and waterpark pools run at 30°C.

In Manaspa’s spa pool, this runs is between 35°C – 36°C.

Children under 11 years of age are only permitted when accompanied by an adult (18+). Adults (18+) must actively ensure the supervision of the children during their entire stay at the facility. Lifeguards cannot ensure constant supervision of children.

  • Children (of any age) who cannot swim must be accompanied by an adult (18+) on a 1 to 1 basis in the water. 
  • Children who can swim aged between 4 and 10 years must be accompanied in the water by an adult (18+) on a 2 to 1 basis in the water.
  • Children who can swim aged 11 and over may use the pool without an accompanying adult (18+) in the water.

As well as the 1.2m minimum height restriction to ride the slides* the following weight limits also apply:

  Type of Ride Single Rider Double Rider
The Torrent Body Ride Min – 35kg (5.5 st)
Max – 120kg (18.9st)
n/a
The Cyclone Body Ride Max – 120kg (18.9st) n/a
The Cascade* Body Ride Max – 120kg (18.9st) Max – 180kg (28.3 st)
The Crestar Tube Ride Min – 60kg (9.4 st)
Max – 120kg (18.9st)
Min – 90kg (14.2 st)
Max – 180kg (28.3 st)
The Riptide Tube Ride Min – 60kg (9.4 st)
Max – 120kg (18.9st)
Min – 90kg (14.2 st)
Max – 180kg (28.3 st)
The Rapids Tube Ride Min – 60kg (9.4 st)
Max – 120kg (18.9st)
Min – 90kg (14.2 st)
Max – 180kg (28.3 st)

Please note, that pregnant customers will only be able to use the Wave Pool, Lazy River and The Reef at their own discretion.

(* a child under 1.2m can go on the Cascade with an adult, aged 18+, at their discretion)

All slides, including The Crestar, The Torrent, The Cyclone, The Cascade, The Riptide, The Rapids, are not suitable for pregnant customers.

Our Wave Pool, Lazy River and The Reef are available to use in at your own discretion.

General admission: access to all slides and features, 2 hours in the water park, best suited for everyone.

Parent & Toddler: access to The Reef and Lazy River, 1 hour in the water park, best suited for Parents and children under 5. (1 adult per child – can pay for additional adult)

Family Fun: access to The Reef, Lazy River and Cascade, 1 hour in the water park, best suited for families with younger children.

We do!

For more information regarding our Children’s Parties, please visit: https://thewavecoventry.com/childrens-parties/

Yes there is a designated area as you enter the changing rooms, next to the group changing rooms on the right.

No, the lockers are free to use and uses your wristband. So keep your wristband on at all times!

How to use our lockers:

Sessions are two hours in duration unless you are attending the specific under 8’s sessions which are programmed for 1 hour.

You need to turn up ‘beach ready’ so that upon arrival you can place your belongings directly into a locker and proceed straight to the waterpark. Following government guidance, time in changing facilities should be kept to a minimum. Therefore, following your session, access to showers and changing cubicles is permitted but should be for as minimum a time as possible.

Salt Lane is a Coventry City Council Car Park that is providing discounted rates for all Waterpark users as follows:

Short Stay Tariff Normal
Charge
Waterpark
Discount Rate
Gym
Membership rate
Up to 1 Hour £1.00 £0.50 FREE
Up to 2 Hours £2.00 £1.00 FREE
Up to 3 Hours £3.00 £1.50 £1.00
Up to 4 Hours £4.00 £2.00 £2.00
Up to 5 Hours £5.00 £2.50 £3.00
Up to 6 Hours £6.00 £3.00 £4.00
Up to 7 Hours £7.00 £3.50 £7.00
Up to 8 Hours £8.00 £4.00 £8.00
Up to 9 Hours £9.00 £4.50 £9.00
Over 9 and up to 24 Hours £10.00 £5.00 £10.00

Please note: Waterpark Users need to enter their registration number on the tablets located on the wall before exiting the waterpark turnstiles to receive the discounted rate.

The Car Park is owned by Coventry City Council so should you be charged anything different to the above please direct all queries to Coventry City Council.

More details on parking can be found at https://www.coventry.gov.uk/directory/30/parking/category/191

 

Directions via Google Maps can be found here.

For more information about getting to and from Salt Lane Car Park: https://thewavecoventry.com/plan-your-visit/parking/ 

To book your waterpark session, bookings are only available online.

Sessions with the option to book in-centre will be specified in this section on our Times and Prices page.

Please ensure you bring your proof of booking, either paper or electronic, as is required to obtain admission wristbands in the reception area.

Unfortunately, you cannot bring your own food into the waterpark. If you’re a little peckish after you session, Cofas Café will be open, which offers  snacks and refreshments.

Of course! There are six exciting rides with varying thrill ratings along with a Wave Pool, the Lazy River and The Reef that boasts mini tube slides, jets, tipping buckets and climbing areas suitable for the younger visitors. You can check out the rides by clicking the ‘Slides & Features’.

You can view full details regarding Lifestyles membership and join online via this link.

You must be at least 1.2m tall to ride the slides unaccompanied. Riders under this height can ride The Cascade with an accompanying adult.


The following weight limits apply:

Tube Rides

Single Riders – Minimum. 60kg and Maximum. 120 kg
Double Riders – Minimum. 90kg and Maximum. 180kg­­­­

Body Rides

Single Riders – Minimum. Torrent 35kg and Maximum. All Slides 120kg
Double Riders – Maximum. 180kg
(* a child under 1.2m can go on the Cascade with an adult at their discretion)

For more details about each slides height and weight, please visit Slides and Features.

We recommend that you arrive 20 minutes early for your session.

Yes. You can read about the rules under ‘Slides & Features’. Please ensure you read these before entering the waterpark to avoid queuing for rides you do not meet restrictions for.

We pride ourselves on offering access for all, and all our staff are trained in disability awareness. For those customers who require additional accessibility requirements the centre has been equipped with:

  • Designated disabled car parking spaces
  • Inclusive Fitness Initiative (IFI) accredited fitness equipment
  • Changing places and accessible changing facilities
  • Disabled toilets
  • Swimming pool hoist
  • Large directional signs
  • Dedicated family and baby changing
  • Passenger lift to all floors
  • Ramp access within the Waterpark to the second floor

For more information abut accessibility tickets, please visit Times and Prices.

Introducing WelcoMe

We have partnered with WelcoMe to give you the most dignified, discreet and personal method to share your requirements and access needs to enhance your experience, making you feel confident when visiting us.

To find out more and to book*: accessibility

*please note this is for assistance when visiting and not valid as a ticket into the waterpark. We recommend booking your ticket first then booking your assistance after.

All rides are subject to availability on the day. During peak times please be aware there may be a wait for slides. If there are queues, don’t forget you can still use the Lazy River and Wave Pool!

You can view the opening times and prices for Standard, Weekday and Special sessions on our Times and Prices page.

If you live in Coventry and have a postcode between CV1-CV6 don’t forget to register for a Go CV card at www.go-cv.co.uk/. This will give you a discounted rate!

You can view and apply for the latest vacancies via this link

The Wave consists of three floors filled with exciting state of the art attractions including:

The Wave – a waterpark with six high octane slides, a Wave Pool, Lazy River and toddler splash zone.

Lifestyles – a health & fitness centre with access to over 120 fitness stations, a 25m pool and an incredible range of group exercises classes.

Mana Spa – a spa offering the ultimate relaxation experience: with a spa pool, aromatic room, herbal steam room and sauna.