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FAQs

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Got a question? Check out our frequently asked questions!

To book your waterpark session, you will be required to book online.

For some special sessions, you may be required to book in-centre. This will be specified in this section on our Times and Prices page.

Please ensure you bring your proof of booking, either paper or electronic, as is required to obtain admission wristbands in the reception area.

Further to the Government guidelines, we can only allow a maximum of 6 people per booking, all from the same household.

When booking in groups of six, you must remain in these groups whilst queuing and during the entirety of the waterpark session.

All customers who have booked a session at The Wave waterpark between 5 November and until we reopen will receive a voucher code they can use to re-book with us once we re-open. This will be sent to the email you made your booking with.

To help maintain social distancing, currently we are not allowing spectators to enter the waterpark.

We recommend that you arrive 20 minutes early for your session.

Sessions are two hours in duration unless you are attending the specific under 8’s sessions which are programmed for 1 hour.

You can view the opening times and prices for Standard, Weekday and Special sessions on our Times and Prices page.

If you live in Coventry and have a postcode between CV1-CV6 don’t forget to register for a Go CV card at www.go-cv.co.uk/. This will give you a discounted rate!

Salt Lane is a Coventry City Council Car Park that is providing discounted rates for all Waterpark users as follows:

Monday – Saturday
(8am – 6pm)
Normal rate Tablets 2 & 3 Waterpark (discount off normal rate)
Up to 1 hour £2.00 £1.00
Up to 2 hours £3.50 £1.50
Up to 3 hours £5.00 £2.50
Up to 4 hours £8.00 £3.50
Up to 5 hours £12.00 £6.00
Up to 6 hours £12.00 £8.00
Up to 7 hours £12.00 £12.00
Up to 8 hours £12.00 £12.00
Up to 10 hours £12.00 £12.00
Up to 12 hours £12.00 £12.00
Up to 24 hours £12.00 £12.00
Evening Charge
(6pm – 8am)
£1.00 £1.00
Sunday (8am – 6pm) Normal rate Tablets 2 & 3 Waterpark (discount off normal rate)
Up to 2 hours £2.00 £2.00
Up to 4 hours £2.00 £2.00
Up to 8 hours £4.00 £2.00
Up to 10 hours £6.00 £4.00
Up to 24 hours £12.00 £12.00
Evening Charge
(6pm – 8am)
£1.00 £1.00

Please note: Waterpark Users need to enter their registration number on the tablets located on the wall before exiting the waterpark turnstiles to receive the discounted rate.

The Car Park is owned by Coventry City Council so should you be charged anything different to the above please direct all queries to Coventry City Council.

More details on parking can be found at coventry.gov.uk/directory/30/parking

Yes there is a designated area as you enter the changing rooms, next to the group changing rooms on the right.

You need to turn up ‘beach ready’ so that upon arrival you can place your belongings directly into a locker and proceed straight to the waterpark. Following government guidance, time in changing facilities should be kept to a minimum. Therefore, following your session, access to showers and changing cubicles is permitted but should be for as minimum a time as possible.

No, the lockers are free to use and uses your wristband. So keep your wristband on at all times!

How to use our lockers:

All rides are subject to availability on the day. During peak times please be aware there may be a wait for slides. If there are queues, don’t forget you can still use the Lazy River and Wave Pool!

Yes. You can read about the rules under ‘Slides & Features’. Please ensure you read these before entering the waterpark to avoid queuing for rides you do not meet restrictions for.

You must be at least 1.2m tall to ride the slides unaccompanied. Riders under this height can ride The Cascade with an accompanying adult.


The following weight limits apply:

Tube Rides

Single Riders – Minimum. 60kg and Maximum. 120 kg
Double Riders – Minimum. 90kg and Maximum. 180kg­­­­

Body Rides

Single Riders – Minimum. Torrent 35kg and Maximum. All Slides 120kg
Double Riders – Maximum. 180kg
(* a child under 1.2m can go on the Cascade with an adult at their discretion)

For more details about each slides height and weight, please visit Slides and Features.

Of course! There are six exciting rides with varying thrill ratings along with a Wave Pool, the Lazy River and The Reef that boasts mini tube slides, jets, tipping buckets and climbing areas suitable for the younger visitors. You can check out the rides by clicking the ‘Slides & Features’.

Unfortunately, you cannot bring your own food into the waterpark. If you’re a little peckish after you session, Cofas Café will be open, which offers  snacks and refreshments.

We pride ourselves on offering access for all, and all our staff are trained in disability awareness. For those customers who require additional accessibility requirements the centre has been equipped with:

  • Designated disabled car parking spaces
  • Inclusive Fitness Initiative (IFI) accredited fitness equipment
  • Changing places and accessible changing facilities
  • Disabled toilets
  • Swimming pool hoist
  • Large directional signs
  • Dedicated family and baby changing
  • Passenger lift to all floors
  • Ramp access within the Waterpark to the second floor

For more information abut accessibility tickets, please visit Times and Prices.

The Wave consists of three floors filled with exciting state of the art attractions including:

The Wave – a waterpark with six high octane slides, a Wave Pool, Lazy River and toddler splash zone.

Lifestyles – a health & fitness centre with access to over 120 fitness stations, a 25m pool and an incredible range of group exercises classes.

Mana Spa – a spa offering the ultimate relaxation experience: with a spa pool, aromatic room, herbal steam room and sauna.

You can view full details regarding Lifestyles membership and join online via this link.

You can view and apply for the latest vacancies via this link